1 Day Internal Auditor Training Course for ISO 9001:2015 (Quality Management System)

Benefits of Internal Auditor Training

Completing the Internal Auditor Training course offers numerous advantages for individuals and organisations beyond the mere achievement and maintenance of ISO certification. By undertaking this training, you will gain the expertise to implement risk management policies and procedures, resulting in improved organisational standards. Understanding the intricacies of auditing processes, certified individuals will also be able to develop comprehensive checklists for conducting audits, enabling efficient and systematic evaluations. Furthermore, one will learn how to take corrective actions and assign responsibilities appropriately, saving time and overall spend of an organisation.

Attaining a key understanding of management systems and their processes, individuals will be able to contribute to the development and maintenance of service efficiency, adherence to assured standards, and the establishment of customer confidence. Additionally, this training will enhance one’s communication skills, equipping them with the ability to communicate effectively during audits, facilitating smooth interactions and productive outcomes.

Legal Requirement for the Course

While ISO 9001 is not a legal requirement to operate a business, any organisation can apply for ISO 9001 certification in Singapore. To achieve certification, organisations must have a Quality Management System (QMS) that meets all standard requirements, including documented procedures, performance monitoring, and continual improvement. Certification must also be renewed every three years to ensure ongoing compliance with ISO 9001 standards.

Education Prerequisites to Enrol

Having prior knowledge and understanding of the QMS - ISO 9001:2015 will be an added advantage prior to attending this training course. However, thorough comprehension is not mandatory as a general understanding of ISO 9001:2015 and the key principles of a QMS will suffice before enrolling in the course and expanding your knowledge. 

Why should you attend the Internal Auditor Training?

This 1-day Internal Auditor Training course ensures a comprehensive transfer of knowledge and understanding of the internal audit process based on ISO 9001:2015 requirements. Through this course, participants will understand the requirements and/or changes for ISO 9001:2015 and acquire the fundamental knowledge and skills to conduct an internal audit. At the end of the course, participants will also be able to perform an internal audit based on ISO 19011:2018 requirements. The ISO 9001 is the world’s most recognised QMS standard. It aims to help organisations meet the needs of their customers and other stakeholders more effectively through building a framework to ensure consistent quality in the provision of goods and/or services.

Who should attend the Internal Auditor Training?

• Management Representative (MR)
• Middle Managers
• Functional Heads
• Quality Practitioners
• Designated Internal Auditors for the Company

Internal Auditor Training Course Content

Module 1 (0900-1300) – ISO 19011:2018

• Introduction and Icebreaker
• Overview of Course Outline
• Terms and Definitions Used in an Audit
• Principles of an Audit
• Managing an Audit Programme
• Workflow on Conducting an Audit
• Audit Strategy (Practical Tips)
• Syndicate Exercise: Non-Conformance & Issues

Module 2 (1400-1800) – ISO 9001:2015

• Milestone and Timeline of ISO 9001
• Generic changes in ISO 9001:2015
• Specific changes in ISO 9001:2015
• Syndicate Test & Exercise – Audit Checklist Preparation
• MCQ Test – Concepts & Requirements
• Case Studies Test (Spotting Non-conformance)